Frequently Asked Questions

Below is a list of questions we are frequently asked. Please don't hesitate to contact us if your question is not answered below.

  • Q: Is your logo creator really 100% free?

  • A: Yes. Our logo creator tool is absolutely 100% free to use and to design logos.
  • Q: Do you offer a free version of the logo I create?

  • A: Yes. You can download the free version of the logo 100% free of charge. However please keep in mind this is a low quality version of the logo and it's uses are very limited.
  • Q: What payment options do you offer?

  • A: We offer only credit card payments at the moment.
  • Q: Which credit cards do you accept?

  • A: We accept all major credit cards [Visa, MasterCard, American Express, JCB, Discover, and Diners Club].
  • Q: Which file formats do you send me when I purchase the logo?

  • A: We send you a 300DPI PNG file. A EPS vector file (this format is scalable and doesn't look quality when scaled). And low resolution PNG file for you to use when a high quality logo isn't required.
  • Q: What can the purchased logo be used for?

  • A: The logo can be used in any way you wish. This includes but not limited to website logo, business card logo, shop sign, etc... You own 100% rights to the logo.
  • Q: Can the logo be used for promotional merchandise?

  • A: Absolutely. The EPS file and the 300DPI PNG version are perfect for print.
  • Q: Can I use the logo for very large prints like an outdoor sign or a store name?

  • A: Absolutely. The EPS file of the logo is scalable and any print company can easily print it for you on any material for you.
  • Q: Do you offer refunds?

  • A: No. Logos are one-off and custom made. They cannot be refunded unless there is a problem with the logo that was caused by our system.